Your call center is often your customer's first experience with the voice of your company. So we know how important it is that all your temporary call center agents are customer service aces.
That means being experts at giving advice, selling your services, and reflecting your brand.
We want to make it easier for you to find reliable workers who are great at getting to the heart of a customer’s needs.
Finding great people to man the lines during busy times can be tricky – especially when there’s so much competition for call center staff out there.
Whether you're planning ahead for seasonal peaks and scheduled absences or you've been caught by surprise, we can help take the pressure off finding quality staff.
We’ve always thought that finding and managing talent should be simple. So we’ve created a suite of tools that are ridiculously easy to use and understand.
Marketplace – Sources temp workers on-demand, matches people to jobs based on the required skill level, location, availability and ratings.
Scheduler – Does the hard work by automatically matching shifts to fit your employees' own schedules.